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The Artificial Intelligence Call Center era has begun. Call centers have long used cutting-edge technology, from call routing systems that sent consumers to the first available agents to interactive voice response (IVR) systems. Source: dataconomy.com

Can you think of one sector that doesn’t rely on artificial intelligence or robotics? Well, it is impossible to find any. Source: www.analyticsinsight.net

Amid widespread anxiety about automation and machines displacing workers, the idea that technological advances aren’t necessarily driving us toward a jobless future is good news. Source: mitsloan.mit.edu

While the complete automation of jobs is not a foregone conclusion, there is no question that artificial intelligence will impact how accountants go about their business. Artificial intelligence is the simulation of human intelligence by machines. Source: knowtechie.com

Over the years, this biweekly letter has provided me with the opportunity to fully and fairly document just how much free time college students can have if they try. My college roommates tried really hard. Source: www.forbes.com

MIT scientist Rosalind Picard collaborates with clinicians to develop tools for mental health care delivery. A machine-learning expert and a psychology researcher/clinician may seem an unlikely duo. Source: news.mit.edu

Author, CEO of Sinovation Ventures, and former head of Google China, Kai-Fu Lee , shared his predictions for the future of AI. His presentation drew from his book AI 2041 : Ten Visions for Our Future. Source: mindmatters.ai

Welcome to the future of insurance, as seen through the eyes of Scott, a customer in the year 2030. His digital personal assistant orders him a a vehicle with self-driving capabilities for a meeting across town. Source: www.mckinsey.com